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FAQ

General Information

Most of our menu boards and menu covers can be customized with your logo or establishment name.  Foil stamping (printing and recessing with color), blind debossing (printing and recessing without color) and embossing (a raised stamp) are available, as well as burnishing, laser engraving, screenprinting and UV printing. You can also choose from select products or styles that can accept a full-color printed image.

 

Menu Cover Samples

We offer samples of most products for a nominal refundable deposit.  Some items which are most costly to manufacture, are offered at higher deposit amounts.  Please contact us for details.  Your deposit will be credited back to you when you place your order or return the sample to us.  The method of shipping samples is typically UPS Ground.  We may use different shipping methods depending on the cost of shipping.  If you would like expedited shipping, we are happy to accommodate you, however please note you will be responsible for shipping charges.

 

Pre-Production Samples

We can produce a pre-production physical  sample of your menu cover. The cost for a preproduction sample menu cover with your logo or artwork varies.  Please contact us for a quote.    

 

Quotes

We are happy to provide a quote in order to assist you with the overall assessment of your menu cover project. Our quotes are valid for 30 days.  We will estimate shipping charges based on the overall size of your order. Actual shipping costs may be different from estimates.

 

Placing Your Order

You may place your order on our website, via e-mail, fax or telephone. Once we receive your order, we will send you a written order confirmation.  Please take time to review this confirmation carefully as it reflects exactly as your order will ship.   We are not responsible for errors resulting from verbal orders.  We reserve the industry standard right to ship and bill for 5% over or under the quantity ordered.

The following information is required for menu cover order placement: cover name or style, cover color, seam color (if applicable), insert size, number of views, quantity, and customized artwork instructions.

 

Order Minimums

Minimums are set to provide you with the best available price. Some non-customized items can be produced for less than the stated minimums however, a break minimum fee would be applied to do so. Please contact us for more information.

 

Menu Cover Sizes

All sizes referenced on this website and in our printed materials are actual menu insert page size. For example, when ordering an 8.5x11 menu cover, the menu page insert going into each pocket will be 8.5"x 11".

 

Custom sizes

Custom sizes are available in most menu covers styles. Please contact us for more information.  The menu covers with corners or strips on this website only go up to six views.  Can I get an eight view menu cover with corners or strips?  Yes, we have many options that are not listed on the website.  For items not listed, please contact us for a custom quote.

 

 

Payment terms

We accept Visa, MasterCard, American Express, Discover, Paypal, company checks and money orders. Sorry, we do not accept personal checks. Orders will be released into production after full payment for the order is received.

 

Material Colors

Color representation on this website, in our catalog and other printed materials may vary slightly from actual material colors.  Colors may also vary based on dye lots.  Material swatches are available for all products upon request for precise color matching. Please contact us to request swatches.

 

Material Style and Pattern

Material styles and patterns sometimes change.  Please contact to request current swatches of materials for precise texture and pattern matching.

 

Stock Logos

We have a variety of stock die logos which are available for print without incurring a die charge.  Contact us for assistance.

 

Production Lead Times

Our production schedule varies based on the time of year and current amount of orders in our factory. The typical turnaround is two to four weeks from proof approval.  Please advise us of any deadlines you may have and we will make every effort to accommodate reasonable requests. Chargeable expedited shipping is also available if needed.

 

Where are your products made?
All of our products are made here in the United States.

 

How do I clean my menu covers?
Our guidelines have always been to use warm water with a mild soap (dish soap is most effective), and to never use harsh chemicals such as bleach, detergents, and ammonia.  We recommend warm water with dish soap as the best way to clean any of our products. To go one step further and sanitize our products we recommend using any disinfecting spray on the EPA's list.  The best way to do this is to first of all use clear sheet overlays to protect the paper menus, spray down, wipe down, and let sit for 60 seconds

 

Can you put a rush on my order?
We can rush most orders.  Some require a rush charge.  Please contact us for details.  Chargeable expedited shipping is also available if needed.

 

Do you ship internationally?
Yes, we ship internationally.  The client will be responsible for international shipping charges and any dues or tariffs for the shipment.

 

Do you offer reseller discounts?
We offer reseller discounts to the trade.  Please contact us to receive your custom quote.

Free Shipping?
We offer free shipping via Ground on all orders over $99 that ship within the contiguous US.

 

Can I get a bigger discount on quantities over 200 pieces?
We are happy to provide additional discounts based on volume.  Please contact us for your customized quote.